Coaching Skills Workshop

Details

Time:9.00am to 4.30pm
Venue:Ap-Courses Training Room
Cost:£195.00 per person
Included in the price: Notes for the course; lunch and refreshments

Course Description

"Good management consists of showing average people how to do the work of superior people." (John D Rockefeller, 1839-1937, US oil magnate and philanthropist. The judgemental description of some people being ’average’ should not detract from the essential principle that good managers help other people to do great things.)

Maximising and continuously expanding employee potential through effective coaching techniques benefits an organisation by improving the return on training investment, enhancing employee motivation and productivity; thus improving the bottom line.

This course provides the coaching skills you need to develop the potential of your employees, peers and others.

Course Design

The coaching skills workshop is a one-day intensive tutor-led course that combines tutoring and practical work.

Target Audience

There are no prerequisites.The course is designed for any employee at any level.

Learning Content

Section 1 – Building Relationships
Unit 1: Becoming an Effective Coach
Unit 2: Coaching Diverse Employees
Unit 3: Establishing Trust with Employees

Section 2 – Applying the Coaching Process
Unit 1: Promote Coach/Employee Relationship
Unit 2: Establish Objectives, Expectations and Goals
Unit 3: Evaluating Performance

Section 3 – Communicating with Employees
Unit 1: Language and Non-Verbal Communication
Unit 2: Effective Questioning
Unit 3: Face-to-Face Communication
Unit 4: Productive Employee Confrontation