Business Writing

Details

Time: 9.00am to 4.00pm
Venue: AP Courses Training Room
Cost: £295 per person
Included in the price: Course manual, lunch and refreshments

Course Description 

This course covers the key skills and tools required to produce effective written communication.
A wide range of external and internal documents is discussed from agendas and reports to simple memos and faxes.
General writing skills are also covered: planning, editing, following a logical writing order, keeping it short and simple, and grammar and punctuation.

Course Design

The business-writing workshop is a 1-day intensive tutor-led course that combines tutoring, discussions and practical work.

Target Audience

There are no prerequisites.  The course is designed for any employee at any level, wishing to improve their writing skills.

Learning Content

• The planning process (plan, organise, write, edit)
• Writing styles and conventions
• Opening and closing sentences
• Writing for different purposes:
• Responding to enquiries
• Letters that sell
• Letters to achieve action
• Responding to complaints
• When short responses are required
• Standard letters
• Memos, e-mails, faxes and telephone messages
• Writing reports
• Agendas and minutes
• Writing company procedures
• Punctuation and grammar  
• Short and direct writing
• Avoiding wordiness
• Personal action plans