Delegation Workshop
Details
Time: 9.00am to 1.00pm
Venue: Ap-Courses Training Room
Cost: £150.00 per person
Included in the price: Notes for the course; refreshments
Course Description
Delegation is a skill of which we have all heard - but which few understand. It can be used either as an excuse for dumping failure onto the shoulders of subordinates, or as a dynamic tool for motivating and training your team to realise their full potential.
The objective of delegation is to get the job done by someone else. Not just the simple tasks of reading instructions and turning a lever, but also the decision making and changes which depend upon new information. With delegation, your staff have the authority to react to situations without referring back to you.
Course Design
The delegation workshop is a ½-day intensive tutor-led course that combines tutoring and practical work.
Target Audience
There are no prerequisites. The course is designed for any employee at any level.
Learning Content
Unit 1 – Delegation Fundamentals; Identify the benefits of delegation; Identify characteristics of effective delegators; Identify delegation styles; Identify guidelines for tracking employees
Unit 2 – Matching Tasks to Delegates; Identify tasks that should be delegated; Identify the steps for preparing a delegation assignment; Match an employee to a delegation assignment; Identify the steps for conducting a briefing meeting
Unit 3 – Delegating Effectively; Identify the guidelines for monitoring progress on delegated tasks; Evaluate the results from a delegated task; Create a delegation climate
Unit 4 – Identify how you should use a task log; Identify the categories that you can divide tasks into; Identify guidelines for prioritising and grouping tasks; Identify key issues to consider when appointing a delegate; Identify three key aims to consider when choosing delegates
Unit 5 – Controlling Delegation; Identify guidelines for monitoring delegates; Identify guidelines to monitor task areas that carry risk; Sequence the steps for assisting delegates with problems; Identify the dangers of reverse delegation