Delegation Skills

Details

Time: 9.00am to 4.00pm
Venue: AP Courses Training Room
Cost: £295 per delegate
Included in the price: Training manual, lunch and refreshments

Course Description

Effective delegation is a tool that many managers either abuse or do not fully understand.
It is not about passing on those tasks we dislike, or about ’dumping’ work on our subordinates.
 
Delegation is about using your management time more effectively and delegating those tasks you should not be doing, to enable staff to continue their personal training and development and to increase motivation in your team.

You will free up your time to do the tasks that your role encompasses, while empowering your staff through allowing them increased responsibility and authority.

Course Design

The Delegation Workshop is an intensive one-day tutor-led course that combines tutoring, group discussion and practical work.

Target Audience

There are no prerequisites. The course is designed for all management levels, from team leader or supervisor to director, who need to delegate more effectively to their team members.

Learning

• What are the benefits of effective delegation?
• Time-management problems
• Which tasks should you delegate?
• Who is the best person to do the delegated task?
• Delegation – one step at a time
• Monitoring progress
• Giving positive and negative feedback
• Communication styles and assertiveness
• SMART – setting goals
• Dealing with conflict
• Motivation for you, the individual and the team
• Review of the day and personal action plans